Shipping and returns

We currently deliver to addresses in the United States. Items from different sellers arrive as separate shipments, each with its own tracking.

Every seller sets a standard shipping price per shipment, and many ship free above a threshold shown on the product page and in your cart. Some promotions add free shipping on top.

The "Arrives by" date combines the seller's handling time with carrier transit, counted in business days. Pickup points and parcel lockers usually add one business day.

If a shipment is late, contact us from your order page and we'll chase the seller and carrier for you.

You can return any unopened item within 30 days of delivery for a full refund of the item price. Keep the factory seal intact and include everything that came in the box.

Opened items can be returned if they're faulty or not as described, under the manufacturer's warranty or the seller's own policy, which is shown on their store page.

Orders delivered from Nov 2, 2026 can be returned until Jan 31, 2027, so gifts can be exchanged after the holidays. The unopened-item rule still applies.

Between Nov 2 and Dec 7, 2026, if the price of an item you bought drops on Pursure for the same item from the same seller, contact us within 14 days of your purchase and we'll refund the difference.

Every item must arrive brand new in its original factory packaging. If anything arrives opened, used or resealed, contact us within 30 days and we'll arrange a full refund, including shipping, and remove the listing while we investigate the seller.